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Warm and Safe Homes Advice

National Energy Action is the leading fuel poverty and energy efficiency charity with a free support service providing advice to vulnerable householders living in England on their energy bills and keeping warm and safe in their home.  

What is on offer

  • Telephone/online support for householders and case workers
  • Supported e-learning for frontline staff

They can help you with

  • Warm Home Discount and Priority Service Register information
  • Support with gas and electricity accounts including fuel debt
  • Switching suppliers
  • Energy efficiency 
  • Trust fund applications
  • Water rates
  • Benefits advice and income maximisation
  • Information for frontline workers on current advice agency and fuel supplier support for customers in relation to Covid-19

www.nea.org.uk

Or email donna.senghore@nea.org.uk or call  0800 304 7159

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